Engagement model
[GRI 2-29] [GRI 3-1] [GRI 3-3]
Based on the fundamental premise of being always a people-centered Organization, Grupo Nutresa permanently strives to contribute to the development of its stakeholders by building trust-based relationships through timely and bidirectional communication, engagement and collaboration, making sure to operate with integrity and transparency and to listen actively to others at all times.
In 2021, the Company maintained its training processes for the Businesses and set in motion the stages of the model in the Chocolates, Coffee, Ice Cream, Biscuits and Cold Cuts Businesses, as well as in Tresmontes Lucchetti, La Recetta, Comercial Nutresa and Fundación Nutresa. Additionally, the Retail Food Business and Servicios Nutresa started deploying the first stages of the model. This work front is possible thanks to the articulated efforts of each one of the 18 engagement committees, which are in charge of guiding, managing, streamlining and carrying out the actions and activities established in the model.
For 2022, most of the Businesses will make progress in the execution and implementation of the engagement plans with the purpose of materializing them, taking them to the practice and achieving an optimal rapprochement with both direct and indirect stakeholders in order to keep building, collectively, the process that will take such Businesses to the desired maturity level for each one of them.
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